Micah Food Aid Coordinator
Hours: 35 hours per week, Monday - Friday
The main aim of the role is to manage and maintain all Micah Food Aid activities, including Foodbanks & Community Markets.
The role is responsible for recruiting and supporting volunteers to work as part of the Micah team.
The post holder will be responsible for maintaining relationships with donors, charities, schools & businesses. The role will assist in the management of all social media accounts for the programme across a variety of platforms and good IT skills and experience are required in order to input and record foodbank statistics.
The role holder will be an ambassador for Micah with exceptional customer service skills and excellent team-working abilities across Micah and the wider Cathedral team.
The post holder must be in sympathy with the aims and ethos of the Church of England.
The post is subject to an enhanced DBS check.
Key daily tasks:
- Be enthusiastic and professional and deliver a high standard of customer service at all times
- Display a positive “can do” attitude and look for more efficient and effective ways of working
- Building and maintaining good working relationships with partners and donors.
- Contacting volunteers by phone, e-mail or face-to-face
- Completing questionnaires and feedback forms with foodbank users
- Managing Foodbanks
- Managing Community Markets
- Recording personal details of foodbank users
- Update and maintain foodbank database
- Recording Social Value and helping to formulate a Social Value plan
- Assisting with social media on multiple platforms including Twitter, Facebook and Buffer
- Maintaining confidentiality and handling sensitive information
- Maintaining a tidy working environment for both colleagues and customers
- Operate in accordance with the Cathedral’s Health & Safety policies
- Demonstrate excellent communication skills when interacting with colleagues, partners, members of the congregation and visitors and at all times act as the Cathedral’s Ambassador
- The post holder will undertake other relevant duties as may be requested from time to time and commensurate with the role.
- NVQ Level 2 equivalent
- Experience in recruiting through various channels
- Previous experience supporting volunteers
- A basic understanding of “Social Justice”
- Knowledge of Social Media platforms
- Awareness of Health & Safety
- Data Processing experience
- An ability to prioritise a variety of jobs
- Able to communicate effectively with diverse people
- Excellent organizational and team coordination abilities
- A pleasant, outgoing personality
- Ability to work as a member of team
- Ability to work alone and unsupervised
- Ability to work well under pressure
- Problem-solving skills
- Food Hygiene Certificate
- Experience using Microsoft Office Packages specifically Access & Excel
Micah Liverpool is a social justice charity that has been set up by Liverpool Cathedral, Liverpool Metropolitan Cathedral of Christ the King and St Bride’s Church to relieve Liverpool residents from social injustice and poverty. We are currently running projects to combat unemployment and deliver emergency food aid and affordable food.
Education Administrative Assistant
Salary: £5622.00 per annum for 38 weeks per year (salary includes a payment in lieu of holiday entitlement)
To assist the Education Officer of Liverpool Cathedral in an administrative role.
Key responsibilities include:
Working closely with the Education Development Officer, the Cathedral Chapter will expect the post holder to become involved as follows:
- Be involved in delivering high quality educational programmes, visits and events for schools in support of the National Curriculum and with a particular focus on RE, Worship & Spiritual Education
- To assist in the administration of educational visits to the Cathedral and to ensure that accurate records are maintained
- To develop, prepare and manage educational resources
- To deputise for the Education Officer when necessary
- To ensure that the Education Service maintains standards of quality, performance and achieves targets
- To plan (with other staff), develop and provide educational services in the form of teaching, talks and workshops
- Share responsibility for updating the education pages of the Cathedral website.
- To work collaboratively with other Cathedral Departments and with the Cathedral Guides and others involved in the Cathedral’s work with schools, providing training as appropriate.
- To work collaboratively with the Diocesan Board of Education, the Diocesan Children’s Advisor, Safeguarding team, staff from schools, LEA Officers and other relevant bodies/persons in seeking to respond to the needs of schools in the Diocese and beyond
- Help to maintain the established links with Schools, other Cathedrals, Liverpool Universities and other relevant bodies
- To be responsible, along with all other staff members, for compliance with health and safety regulations for staff and visitors.
- Other duties of a similar nature and level will be required from time to time.
This role is subject to an enhanced DBS check.
- Be in sympathy with the religious aims and character of the Cathedral and the educational aims of the department.
- Have proven previous administrative skills and experience.
- Being familiar with Microsoft Office essential.
- Be competent across a range of IT applications.
- Have excellent inter-personal skills.
- Able to handle detail accurately.
- Friendly, flexible and understanding.
- Willingness to develop skills and processes as required.
- Able to handle complaints and suggestions constructively.
The Education Department aims to provide varied opportunities for children and students to have a spiritual experience in one of the most amazing classroom’s in the world - An awe inspiring sacred space for enquiring minds.
In order to grow in faith and spirit we need to learn. We encourage the development of learning for all ages with trails, tours, workshops and events designed to link to the national curriculum. Suitable for Key Stages 1, 2, 3 and 4.
Liverpool Cathedral welcomes thousands of children and young adults each year who come either on school visits or with their friends and family. Absorbing the cathedral's unique atmosphere and exploring all parts of this awe inspiring building makes for a special learning experience.