FREE ENTRY

Open daily from: 08:00 to 18:00

 

The Cathedral treats accessibility as a priority and has worked hard making the Cathedral accessible to all and will continue to work with partners to ensure that all visitors feel welcome.

On Arrival 

  • Entrance to main car park is via Upper Duke Street
  • Car park has 14 widened spaces (240cm x 480cm with access to rear and 1200mm gap between) designated for disabled parking.
  • Automatic door leading into the Cathedral from the disabled lift.
  • Car park surface is tarmac and overspill car parking is block paved.
  • Assistance available on request (intercom on ticket machine on entry)
  • All signage is brown background with white text, and pictorial.
  • Accessible coach drop-off point 25 metres from main entrance.
  • Local taxi firm uses accessible vehicles (please see contact details)

Main Entrance 

  • Operating hours of the Cathedral are 0800-1800 but the Cathedral Constables’ Lodge is manned for 24 hours throughout the year
  • Accessible lift from car park to main floor.
  • Entrance to Cathedral via two sets of steps (6 & 8 steps) with handrails and double doors (186 cm wide).
  • Large welcome area offering personal assistance including paper and pens.
  • Lighting is a combination of natural and diffused electric light.
  • Seating available for visitors.
  • Manual wheelchairs available for loan to visitors - free of charge (subject to availability).

Public Areas 

  • Most of the Cathedral is on a single level, with the sunken Well, used for exhibitions and concerts and over-spill for large concerts accessible via a chair lift.
  • The Education Centre at the rear (east) of the building is also accessible via a chair lift.
  • All steps have highlighted nosings and handrails
  • Staff are available to offer assistance where required and, for recognition, wear brown ID passes showing their name and Cathedral logo.
  • All indoor public areas are ‘no smoking’. Ash bins are provided outside the main Cathedral and Conference Facilities.
  • Induction loops in the Conference Rooms, Lady Chapel, Main Space and Presentation Theatre.
  • One accessible toilet near to the shop (910mm entrance).
  • Baby Changing Facilities available in the Welfare Block.
  • Access to all WCs is level with no steps. Second floor WCs accessed via a lift.
  • Portable ramps are available on request to access split level areas of the main building.
  • Ramps available for any staging requested for events.

The Welsford

  • Large print menus available and members of staff are more than happy to assist visitors.
  • Restaurant has level entry with a wide door (180cm).
  • Access to the outside Porch via wide door.
  • Vegetarian, gluten free, nut free and sugar free diets catered for.
  • All tables are at the right height to accommodate wheelchairs.
  • The service counter is at the right height for wheelchair users and has a glass front allowing those at a lower level clear views of the serving staff.
  • Single level for both inside and outside areas of the Refectory.

Mezzanine Café

  • Lift situated in the corner of the shop enables access to the Café.
  • Tables are the right height to accommodate wheelchairs.
  • Staff are more than happy to assist.
  • Vegetarian, gluten free, nut free and sugar free diets catered for.
  • Wi Fi is freely available.

Sir Giles Gilbert Scott Suite

  • Single level access from car park into, and throughout, the Conference Facilities.
  • Large open plan meeting areas.
  • Double doors into both conference rooms.
  • Lift up to main Cathedral Floor
  • Hearing loop and Wi-fi available as standard

Shop 

  • Level entry into shop via main double doors (210cm aperture -always fully open) or via side door (91cm aperture).
  • Large and spacious shop, assistance dogs are welcome.
  • Shop counter lowered on one side to assist wheelchair users.
  • Portable and cable free credit card machine.
  • Out of reach items? Shop staff will gladly offer assistance.

Theatre 

  • Accessible via lift.
  • Designated spaces for wheelchair users
  • Induction loop.
  • Level entry.

Tower 

  • External viewing camera with joystick control and large plasma screen at the base of the tower for insight into views from the Cathedral tower for those who can not access lifts or stairs to the tower.

Attractions (displays, exhibits etc.)

  • Most interactive displays for audio tour are on a single level except one, accessible via a chair lift.
  • Interactive displays are pictorial and some are accompanied by Braille.
  • BSL tour available for those with a hearing impairment using portable DVD players.
  • Nine language options for the audio tour.
  • Twenty six language options for the Welcome leaflet.
  • Braille version of English Welcome leaflet available on request (to be returned after use)
  • British Sign Language (BSL) interpreters are provided at many large services.

The Grounds 

  • Walkways are mainly level concrete and block paving.
  • Benches are provided around the grounds for people to rest.
  • Good, clear pictorial signage.
  • 24 hour manned Constable’s Lodge.

Additional Information 

Lady Chapel - We have an accessible lift that enables visitors to access the floor of the Lady Chapel

General: All front of house staff and volunteers have been or are undertaking disability awareness training and also the Cathedral’s features and equipment.
All assistance dogs are welcome and can be provided with water bowls on request

In this year’s development plan we have projects to provide:
* Accessible tower viewing platform.

Contact Information

Telephone: 0151 709 6271   Fax: 0151 702 7292
Email: jenny.moran@liverpoolcathedral.org.uk  
Website: www.liverpoolcathedral.org.uk  
Address: Liverpool Cathedral, St James’ Mount, Liverpool, L1 7AZ
Hours of Operation: 8.00am-6.00pm

Merseycabs: 0151 733 3393
Local Public Transport: 0871 200 22 33

We continually work with individuals and groups to improve our provision and all feedback is collected and responded to via our suggestion board and comments boxes.