On Arrival

• Entrance to main car park is via Upper Duke Street.
• Car park has designated bays for disabled parking
• Automatic door leading into the Cathedral from the disabled lift.
• Car park surface is tarmac and overspill car parking is block paved.
• Assistance available on request at the Constables Lodge.You can contact the Constables Lodge prior to your visit on 0151 702 7260.
• All signage is on an orange background with white text, and pictorial.
• Accessible coach drop-off point 25 metres from main entrance.
• Local taxi firm uses accessible vehicles (please see contact details).

Main Entrance

• Our usual operating hours of the Cathedral are 08:00-18:00 but the Cathedral Constables’ Lodge is staffed 24 hours a day throughout the year. You can contact the Constables Lodge prior to your visit on 0151 702 7260.
• Accessible lift from car park to the main door.
• Entrance to Cathedral via two sets of steps (six & eight steps) with handrails and double doors (186 cm wide).
• Large welcome area offering personal assistance including paper and pens.
• Lighting is a combination of natural and diffused electric light.
• Seating available for visitors.
• Manual wheelchairs available for loan to visitors - free of charge (subject to availability).

Public Areas

• Most of the Cathedral is on a single level, with the sunken Well, used for exhibitions and concerts and over-spill for large concerts accessible via a chair lift.
• The Education Centre at the rear (east) of the building is also accessible via a chair lift.
• All steps have highlighted nosings and handrails.
• Staff are available to offer assistance where required and, for recognition, wear brown ID passes showing their name and the Cathedral logo.
• All indoor public areas are ‘no smoking’. Ash bins are provided outside the main Cathedral and conference facilities.
• Induction loops in the Conference Rooms, Lady Chapel, Main Space and Presentation Theatre.
• One accessible toilet near the shop (910mm entrance).and one as you get out of the lift at the Lady Chapel
• Baby changing facilities available in the Welfare Block.
• Access to all WCs is level with no steps. Second-floor WCs accessed via a lift.
• Portable ramps are available on request to access split level areas of the main building.
• Ramps available for any staging requested for events.

The Welsford

• Large print menus available and members of staff are more than happy to assist visitors.
• Restaurant has level entry with a wide door (180cm).
• Access to the outside porch via wide door.
• Vegetarian, gluten-free, nut-free and sugar-free diets catered for.
• All tables are at the right height to accommodate wheelchairs.
• Single level for both inside and outside areas of the Refectory.
• Free Wi-Fi available

Mezzanine Café

• Lift situated in the corner of the shop enables access to the Café.
• Tables are the right height to accommodate wheelchairs.
• Staff are more than happy to assist.
• Vegetarian, gluten-free, nut-free and sugar-free diets catered for.
• Free Wi-Fi available.

Sir Giles Gilbert Scott Suite

• Single level access from the car park into, and throughout, the conference facilities.
• Car park has designated bays for disabled drivers parking
• Large open plan meeting areas.
• Double doors into both conference rooms.
• Lift up to main Cathedral floor.
• Hearing loop and Wi-fi available as standard

Shop

• Level entry into shop via main double doors (210cm aperture - always fully open) or via side door (91cm aperture).
• Large and spacious shop, assistance dogs are welcome.
• Shop counter lowered on one side to assist wheelchair users.
• Portable and cable free credit card machine.
• Shop staff will gladly offer assistance with out of reach items.

Theatre

• Accessible via lift.
• Induction loop.
• Level entry.

Tower

• External viewing camera with joystick control and large plasma screen at the base of the tower for insight into views from the Cathedral Tower for those who can not access lifts or stairs to the tower.

Attractions, Displays, Exhibits and Services

• Most interactive displays for audio tour are on a single level except one, accessible via a chairlift.
• Interactive displays are pictorial and some are accompanied with Braille text.
• Nine language options for the audio tour.
• Various language options for the 'Welcome' leaflet
• Braille version of English 'Welcome' leaflet available on request (to be returned after use).
• British Sign Language (BSL) interpreters are provided at many of our large services and once a month at one of our regular services.

The Grounds

• Walkways are mainly level concrete and block paving.
• Benches are provided around the grounds for people to rest.
• Good, clear pictorial signage.
• 24 hour staffed Constable’s Lodge.

Additional Information

Lady Chapel - We have an accessible lift that enables visitors to access the floor of the Lady Chapel.

General: All front of house staff and volunteers have been or are undertaking disability awareness training and also the Cathedral’s features and equipment.
All assistance dogs are welcome and can be provided with water bowls on request.

Contact Information

Telephone: 0151 709 6271 Fax: 0151 702 7292
Email: jenny.moran@liverpoolcathedral.org.uk 
Website: www.liverpoolcathedral.org.uk
Address: Liverpool Cathedral, St James’ Mount, Liverpool, L1 7AZ
Opening Hours: 8.00am-6.00pm daily (Christmas Day: 8am to 3.30pm)

Merseycabs: 0151 733 3393
Local Public Transport: 0871 200 22 33

We continually work with individuals and groups to improve our provision and all feedback is collected and responded to via our suggestion board and comments boxes.